Troubleshooting guide for students
Find student troubleshooting support here
- I've forgotten my password
- My product is not appearing in my Resources area
- My code is not working
- I can't access the digital resources of my second-hand textbook
- How do I use the digital reactivation code I purchased?
- I am being asked to enter a reactivation code, but I don't have one
- I don't know how to join my class
- I can't see the task or test my teacher has assigned to me